Mobile banking has become an integral part of our lives, enabling us to pay bills, transfer money, purchase airtime and carry out a host of other transactions. There are several offerings on the market, each of which is accessible through a unique code called a USSD Code. USSD stands for Unstructured Supplementary Service Data, a protocol used by GSM cellular telephones to communicate with the service providers’ servers. There are basically two key things one has to understand about the USSD protocol. First, when one dials a number that starts with * (star) and ends with # (hash), they are using USSD. Second, USSD is currently the best available communications technology to deliver mobile financial services to low-income customers who typically use feature phones. Below are the USSD codes of Zimbabwean banks and mobile banking platforms as well their branded product offerings, where available:

 

INSTITUTIONS PRODUCT USSD CODE
Agribank Agribank Mobile Banking *277#
BancABC BancABC Mobi *242#
Barclays Bank of Zimbabwe *229#
CABS CABS Textacash *227#
CBZ Bank Limited CBZ Touch *230#
Ecobank *245#
FBC Bank Limited Mobile Moola *220#
MBCA Bank Limited MBCA Mobile *299#
Metbank Limited *234#
NMB Bank Limited NMB Mobile *240#
POSB POSB Cellbank *223# (Econet)
*222# (Telecel, NetOne)
Stanbic Bank Stanbic Blue 247 *247#
Standard Chartered Bank Stanchart Mobile Banking *200#
Steward Bank *210#
ZB Bank ZB Pauri Card *400*600#
EcoCash *151#
TeleCash *888#
OneWallet *111#
EcoSure *900#
TeleCare Mobile Insurance *808#